E-MetroTel dealer — operating in Alberta since 2002
5.0 on Google· 24 reviews
Your new phone system, priced in 90 seconds.
Pick your phones online and watch the monthly price update as you go. Then your dedicated technician sets everything up and trains your team.
- Phones included — no cash advance required
- Custom setup by your dedicated technician
- Help desk in Alberta, never outsourced
or call 800.392.0692
Free quote · no obligation
Volume discounts up to 30%
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- Volume discounts up to 30%
- Free quote, no obligation
- Set up by your dedicated technician
- Never outsourced
- Phones included — no cash advance
- Alberta help desk
- Operating in Alberta since 2002
What actually happens
No mystery, no “a rep will contact you.” Three steps between here and your team picking up new phones.
1
Build your system online
Pick your phones and see your exact monthly price as you go. About 90 seconds, no sales call required.
2
We confirm and schedule
A real person reviews your build, answers your questions and books the install around your hours.
3
We install and train your team
Your dedicated technician sets up every phone, moves your numbers over and shows your team how it all works.
One monthly price
Everything your system includes
No setup fees, no surprise line items. The number you build on the next page is the number on your bill — plus tax, and that's it.
- Unlimited calling in Canada & USALocal, long distance, cross-border — one price.
- Phones included in the monthly priceNo cash advance required. Ever.
- Numbers moved over, porting fees includedKeep the number your customers already know.
- Installed, programmed and trainedYour dedicated technician does the whole setup with your team.
- Alberta help deskThe people who installed it are the people who answer.
- Ongoing software assuranceUpdates and upkeep are part of the deal.
Day / night / holiday mode
Open hours ring the desks. After close, callers hear your after-hours greeting — automatically, every day.
Emergency on-call routing
Urgent after-hours calls go straight to whoever's on shift. Trades and clinics run on this.
Also built into every system:
- Auto attendant
- Voicemail to email
- Group voicemail
- Call forwarding
- Conference calling
- Caller ID control
- Call detail records
- Music on hold
- Home-office phones
Getting started
Here's exactly what happens next
- 1Build your systemSix quick questions with big pictures. Watch the price update live. About 90 seconds.
- 2Your quote lands in your inboxThe exact system you built, itemised, from a real person. Free, no obligation.
- 3We install and train your teamPick a day, your technician gets everything set up, your numbers move over, everyone knows how it works.
or call 800.392.0692
Free quote · no obligation · no sales call unless you want one
The local shop vs. the 1-800 box
The national self-serve players stop at your doorstep. We're the part that happens after the box arrives.
National self-serve
Innerworks
What shows up
A courier drops off a box
A tech shows up and installs every phone
Who programs it
You do, with a help article
We do — programmed and tested before we leave
Who trains your team
Nobody
We walk your whole team through it
When something breaks
A ticket queue, somewhere
The Alberta help desk that installed it
Hardware cost up front
Often paid or leased separately
Included — no cash advance required
What businesses say about Innerworks
5.0 on Google· 24 reviews
“Mike and his team are just an absolute pleasure to work with. Professional and timely, I'll never go anywhere else.”
“My experience was positive and unsurpassed. I am looking forward to develop my next project with the wonderful team at Innerworks.”
“We have been using Innerworks' service for the last four months for testing of our SaaS solution. We plan on using them for many projects to come!”
Straight answers
The fine print, before you build — not after you've typed your email.
Is there a contract?
Yes — a 36-month minimum service agreement. That's how the phones get included with no cash up front. We'd rather say it here than surprise you on a contract.
What do I pay up front?
Nothing. No cash advance required — the hardware is part of the monthly price, billed monthly to an approved credit card.
Are taxes included in the builder price?
No — prices shown are before GST. The quote email spells out the same number, plus tax.
What does installation include?
Our tech installs every phone, programs the system, moves your numbers over and trains your team. It assumes live network cabling is in place — if your building needs new cable runs, we quote that separately, before any work starts.
Do you serve my area?
We're Alberta-based and serve businesses across Canada. On-site travel outside metro Edmonton is quoted separately — ask us when we confirm your quote.
Can I keep my current phone number?
Yes. Number porting is included, fees and all. Your customers keep calling the number they already know.
What happens after I submit my build?
You get the exact quote you built by email, from a real person. If you like it, we confirm the details and schedule your install. No obligation either way.
See your price. It takes 90 seconds.
Six quick questions, a live running total, and a formal quote in your inbox. No sales call unless you want one.
Build my system5.0 on Google· 24 reviews